DISCLAIMER

Effective Date 18 August 2026
Last Updated 18 August 2026

NCDM ALERTS INDIA PRIVATE LIMITED

The information products and services provided through wwwncdmalertscom and by NCDM Alerts India Private Limited NCDM Alerts NCDM we us or our are provided subject to the terms and conditions set out in this Disclaimer

By accessing this website purchasing our Services using our communication platforms or engaging NCDM Alerts for any campaign or technology service you acknowledge that you have read and understood this Disclaimer

This Disclaimer applies to our website and services including but not limited to

Bulk SMS
Transactional SMS
Promotional SMS
RCS Messaging
WhatsApp Business Messaging
Voice OBD
IVR Services
Auto Dialer
ClicktoCall
Email Communication
APIs and Webhooks
CRM Services
Communication Platforms
Digital Marketing
Lead Generation
Customer Engagement Campaigns
Software and Technology Services
Other communication and marketing solutions offered by NCDM Alerts

1 GENERAL INFORMATION DISCLAIMER

The information provided on wwwncdmalertscom is for general information business communication and servicerelated purposes

While NCDM Alerts makes reasonable efforts to keep information accurate complete and updated we do not warrant that all information available on the website will always be

Completely accurate
Complete
Current
Errorfree
Continuously available

Service specifications features pricing availability and commercial terms may change from time to time

The final applicable terms for a particular customer shall be those specified in the relevant

Proposal
Quotation
Proforma Invoice
Tax Invoice
Purchase Order
Service Agreement
Written confirmation
Customer package
Subscription plan

as applicable

2 NO GUARANTEE OF BUSINESS RESULTS

NCDM Alerts provides communication technology platforms campaign execution and related marketing services

Unless expressly agreed in writing NCDM Alerts does not guarantee any specific

Sales
Revenue
Profit
Admission
Appointment
Booking
Loan approval
Loan disbursement
Property sale
Conversion
Customer acquisition
Website traffic
Clickthrough rate
Message open rate
Response rate
Lead conversion rate
Return on investment
Business growth

The performance of a campaign can depend upon several factors outside the control of NCDM Alerts including

Customer database quality
Target audience
Campaign content
Offer attractiveness
Pricing
Market conditions
Brand reputation
Customer response
Competition
Timing
Telecom network
Mobile device compatibility
Internet connectivity
Thirdparty platform policies

Accordingly past campaign performance should not be considered a guarantee of future results

3 MESSAGE DELIVERY DISCLAIMER

NCDM Alerts may facilitate transmission of communications through thirdparty telecom and technology infrastructure

Successful submission of a message call or communication does not always guarantee that the intended recipient will view read answer or respond to it

Delivery may be affected by factors including

Invalid mobile numbers
Switchedoff mobile devices
Network unavailability
Telecom operator issues
Mobile handset compatibility
Internet connectivity
Recipient preferences
DND restrictions
Spam filtering
Platform restrictions
Template rejection
Carrier filtering
Recipient blocking
Technical errors
Thirdparty outages
Regulatory restrictions

NCDM Alerts will make reasonable efforts to provide Services according to the applicable commercial agreement but cannot control independent telecom networks devices platforms or recipient behaviour

4 THIRDPARTY PLATFORM DISCLAIMER

Certain NCDM Alerts Services are dependent upon thirdparty platforms and networks including where applicable

Telecom operators
SMS aggregators
RCS service providers
Google ecosystem providers
Meta WhatsApp
Email service providers
Cloud service providers
Internet service providers
Payment gateways
Technology vendors

NCDM Alerts does not control the independent operation policies technical infrastructure or approval mechanisms of such third parties

Thirdparty providers may

Change their policies
Modify pricing
Introduce new compliance requirements
Reject templates
Reject content
Suspend accounts
Restrict traffic
Modify APIs
Change technical specifications
Experience service outages
Withdraw features

NCDM Alerts shall not be responsible for actions or interruptions caused solely by third parties beyond our reasonable control

Where possible we will make reasonable efforts to assist customers in resolving such issues

5 RCS DISCLAIMER

RCS messaging depends upon compatible

Mobile devices
Operating systems
Messaging applications
Telecom networks
RCS infrastructure
Internet connectivity

Not every mobile number or device may support RCS

Where technically available and commercially agreed an alternative communication method such as SMS may be used as a fallback

RCS message appearance and functionality may vary depending upon the recipients

Handset
Operating system
Messaging application
Network
Device settings

NCDM Alerts does not guarantee identical rendering across all devices

6 WHATSAPP DISCLAIMER

WhatsApprelated Services may depend upon the policies technical infrastructure and approvals of Meta and WhatsApp

Business accounts templates message categories and messaging privileges may be subject to independent approval and review

NCDM Alerts cannot guarantee

Approval of a WhatsApp Business Account
Approval of a message template
Continued availability of a template
Continued availability of an account
Recipient response
Message engagement
Future pricing by Meta or associated providers

Customers are responsible for complying with applicable WhatsApp and Meta policies while using these Services

7 SMS AND DLT DISCLAIMER

SMS communication may be subject to applicable telecom regulations DLT requirements customer preferences consent requirements HeaderSender ID registration and template registration

Customers are responsible for providing correct and approved

Entity details
Headers
Sender IDs
Content templates
Consent information
DLT information

where applicable

A message may be rejected blocked or otherwise affected if regulatory operator or DLT requirements are not satisfied

8 VOICE AND IVR DISCLAIMER

Voice OBD IVR Auto Dialer and ClicktoCall Services depend upon telecom network availability and recipient connectivity

Call delivery and connection may be affected by

Busy numbers
Unreachable numbers
Switchedoff devices
Network failures
Call rejection
Recipient blocking
DND or regulatory restrictions
Telecom operator routing

A connected call does not guarantee that the recipient listened to the complete recording understood the communication or took any desired action

9 EMAIL DISCLAIMER

Email delivery can be affected by

Incorrect email addresses
Spam filters
Recipient server policies
Mailbox capacity
Domain reputation
Sender reputation
Authentication settings
Thirdparty provider policies

NCDM Alerts does not guarantee inbox placement or recipient engagement for every email sent through its Services

10 LEAD GENERATION DISCLAIMER

Where NCDM Alerts provides leadgeneration or businessenquiry services a lead represents an enquiry or prospect meeting the criteria agreed with the customer

Unless expressly agreed otherwise in writing NCDM Alerts does not guarantee that every lead will result in

Sale
Admission
Appointment
Site visit
Booking
Loan
Disbursement
Investment
Purchase
Commercial conversion

The customers sales process pricing response time product quality followup and market conditions can significantly influence final conversion

Where specific lead qualification or replacement criteria have been agreed in writing those terms shall govern the campaign

11 CUSTOMER DATABASE AND CONSENT RESPONSIBILITY

Customers using NCDM Alerts Services are responsible for ensuring that any database or recipient information supplied to NCDM Alerts has been obtained and is being used lawfully

Customers are responsible for obtaining all required

Permissions
Consents
Optins
Registrations
Regulatory approvals

before initiating communications where required by applicable law

NCDM Alerts should not be used for sending unlawful or prohibited unsolicited communications

12 CUSTOMER CONTENT RESPONSIBILITY

Customers are responsible for the content submitted or approved by them for communication campaigns

This includes

SMS content
RCS content
WhatsApp content
Voice recordings
Email content
Images
Videos
Offers
Claims
Links
Advertisements
Promotional material

Customers must ensure that their content is

Accurate
Lawful
Authorised
Nonmisleading
Nonfraudulent
Compliant with applicable regulations
Not infringing intellectual property rights of others

NCDM Alerts may refuse suspend or discontinue any campaign that appears to violate applicable law regulatory requirements or thirdparty platform policies

13 CUSTOMER OFFERS AND CLAIMS

NCDM Alerts may transmit or publish advertisements promotional messages or offers supplied by customers

Unless specifically stated otherwise NCDM Alerts is acting as a communication or technology service provider and does not independently endorse certify or guarantee the customers

Product
Service
Price
Discount
Investment opportunity
Property
Course
Medical service
Financial service
Business claim
Promotional offer

The customer providing the content remains responsible for the accuracy and legality of its claims

14 FINANCIAL AND INVESTMENT CAMPAIGNS

NCDM Alerts may provide communication technology to customers operating in financial lending investment insurance or related industries

NCDM Alerts does not merely by providing communication or marketing technology provide

Financial advice
Investment advice
Loan approval
Credit advice
Insurance advice
Securities recommendations

Any financial product or offer communicated through a campaign is the responsibility of the respective customer or service provider

Recipients should independently review the applicable terms and conditions before making financial decisions

15 HEALTHCARE CAMPAIGNS

NCDM Alerts may provide communication or leadgeneration technology to hospitals clinics doctors healthcare service providers or healthcare platforms

Information transmitted through such campaigns should not be treated as medical diagnosis or treatment advice from NCDM Alerts

NCDM Alerts does not provide medical diagnosis treatment or professional medical advice merely by facilitating such communication

Recipients should consult an appropriately qualified healthcare professional for medical advice

16 EDUCATION CAMPAIGNS

NCDM Alerts may provide communication services to

Schools
Colleges
Universities
Coaching institutions
Educational organisations

Admission claims course details fees accreditation placement information and other information contained in customer campaigns remain the responsibility of the respective educational institution

NCDM Alerts does not independently guarantee admission examination results placement or educational outcomes

17 REAL ESTATE CAMPAIGNS

NCDM Alerts may provide communication and marketing services for property or realestate campaigns

Project details prices approvals availability possession schedules property specifications and other representations are supplied or approved by the relevant customer developer promoter or authorised representative

Potential buyers should independently verify relevant property documents regulatory registrations approvals and commercial terms before making a purchase decision

18 WEBSITE AVAILABILITY

NCDM Alerts endeavours to keep wwwncdmalertscom and associated platforms available and operational

However continuous or uninterrupted availability cannot be guaranteed

Services may occasionally be interrupted due to

Maintenance
Server issues
Software updates
Network outages
Cybersecurity measures
Thirdparty failures
Technical problems
Regulatory requirements
Circumstances beyond reasonable control

NCDM Alerts will make reasonable efforts to restore affected Services

19 TECHNICAL INFORMATION AND API DISCLAIMER

Technical documentation API examples integration guidance and other technical materials are provided to assist customers in using NCDM Alerts Services

Customers are responsible for

Their own software environment
API implementation
Integration testing
Authentication security
Credential security
Server configuration
Internal applications

NCDM Alerts does not accept responsibility for problems arising solely from incorrect customerside implementation unauthorised modification or unsupported thirdparty software

20 SECURITY DISCLAIMER

NCDM Alerts takes reasonable measures to protect its systems and customer information

However no Internet telecom cloud or electronic communication system can be guaranteed to be completely free from

Cyberattacks
Malware
Unauthorised access
Service interruption
Technical vulnerabilities
Data transmission risks

Customers are responsible for maintaining the confidentiality of their

Username
Password
API credentials
Authentication tokens
Account access

Customers should immediately notify NCDM Alerts if they suspect unauthorised use of their account

21 EXTERNAL LINKS

The NCDM Alerts website may contain links to external websites or thirdparty resources

Such links are provided for convenience or informational purposes

NCDM Alerts does not control and is not responsible for the

Content
Accuracy
Availability
Security
Privacy practices
Services

of independent thirdparty websites

Users should review the applicable terms and privacy policies before using thirdparty websites or services

22 INTELLECTUAL PROPERTY

Unless otherwise stated the website content designs graphics software documentation trademarks service names and other proprietary material available through NCDM Alerts are owned by or lawfully used by NCDM Alerts

Nothing on this website grants any right to copy reproduce modify distribute or commercially exploit such material without appropriate authorisation

Thirdparty names logos and trademarks appearing on the website remain the property of their respective owners

Reference to thirdparty brands or platforms does not imply ownership by NCDM Alerts

23 PRICING AND COMMERCIAL INFORMATION

Prices displayed or communicated on the website may be

Indicative
Promotional
Packagespecific
Volumedependent
Subject to taxes
Subject to thirdparty pricing
Subject to commercial approval

The final rate applicable to a transaction will be the rate confirmed through the relevant quotation proposal invoice purchase order or written agreement

24 CHANGES IN THIRDPARTY PRICING

Charges applicable to telecom RCS WhatsApp cloud email or other thirdparty infrastructure may change from time to time

Where thirdparty providers modify their charges or commercial terms corresponding NCDM Alerts service pricing may also be revised where permitted under the applicable agreement

25 DELIVERY REPORTS AND ANALYTICS

Campaign reports delivery reports call reports message status analytics and dashboards may rely partly on information received from telecom operators messaging platforms or other service providers

NCDM Alerts endeavours to display available data accurately but cannot independently guarantee the absolute accuracy of information generated solely by thirdparty networks or platforms

Any material reporting discrepancy should be reported to NCDM Alerts for investigation

26 FORCE MAJEURE

NCDM Alerts shall not be responsible to the extent permitted by applicable law for delay or failure resulting from circumstances beyond its reasonable control including

Natural disasters
Floods
Fire
Epidemics
War
Civil disturbance
Government actions
Regulatory restrictions
Telecom outages
Internet outages
Power failures
Cloud infrastructure failures
Labour disruption
Thirdparty platform failures
Other events beyond reasonable control

27 LIMITATION OF LIABILITY

To the maximum extent permitted under applicable law NCDM Alerts shall not be liable for indirect incidental special or consequential business losses arising solely from circumstances outside its reasonable control or from improper or unauthorised use of its Services

Nothing in this Disclaimer is intended to exclude restrict or limit any liability right or remedy that cannot legally be excluded or restricted under applicable law

Where NCDM Alerts is contractually responsible for a particular Service the applicable Service Agreement Proposal Quotation Purchase Order or other written commercial terms shall also apply

28 CUSTOMER INDEMNITY

Subject to applicable law and contractual terms customers may be responsible for claims losses or regulatory consequences resulting from their

Unlawful database use
Lack of required consent
Misleading content
Fraudulent campaigns
Intellectual property infringement
Regulatory violations
Misuse of NCDM Alerts Services
Unauthorised communication

Customers should ensure that all campaigns are legally compliant before execution

29 NO WAIVER OF STATUTORY RIGHTS

Nothing contained in this Disclaimer is intended to waive or restrict any statutory right available to a customer consumer or data principal under applicable Indian law where such right cannot lawfully be waived or restricted

30 OTHER WEBSITE POLICIES

This Disclaimer should be read together with NCDM Alerts applicable

Privacy Policy
Return Cancellation Refund Policy
Terms Conditions
Acceptable Use Policy where applicable
Service Agreement
Proposal Quotation
Other applicable commercial terms

Where specific written contractual terms have been agreed for a particular Service those specific terms shall apply to that Service subject to applicable law

31 CHANGES TO THIS DISCLAIMER

NCDM Alerts may update this Disclaimer periodically to reflect changes in

Services
Technology
Business practices
Regulatory requirements
Thirdparty platform requirements
Applicable laws

The latest version will be published on wwwncdmalertscom with the revised effective date

32 GOVERNING LAW

This Disclaimer shall be governed and interpreted in accordance with applicable laws of India

Any mandatory statutory rights or remedies available under applicable law shall remain unaffected

33 CONTACT US

For questions or concerns regarding this Disclaimer or NCDM Alerts Services please contact

NCDM ALERTS INDIA PRIVATE LIMITED
2nd Floor Ganpati Complex Arjun Street
Rangpur Road Kota Junction
Kota 324002 Rajasthan India

Email contactncdmalertscom
Website wwwncdmalertscom

34 ACCEPTANCE OF DISCLAIMER

By accessing wwwncdmalertscom registering for an account purchasing a Service making payment accepting a quotation issuing a Purchase Order or using NCDM Alerts Services you acknowledge that you have read and understood this Disclaimer

NCDM ALERTS INDIA PRIVATE LIMITED

Website wwwncdmalertscom
Email contactncdmalertscom

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